Help
Get unstuck quickly.
Use this page when you need help downloading the app, signing in, or managing your account.
Sign in and manage your account
Start the email sign-in flow, then review billing status, plan access, and account details with the same account.
Do I need an account to use the app?
Yes, please sign in with your email to use the app.
What does OpenAI access require?
OpenAI access in the app uses your own OpenAI API key. Usage is billed by the provider you connect.
How do I use OpenAI?
Choose OpenAI during first-time setup or in Settings, then add your API key. Free usage limits still apply.
How do I sign in?
Use the passwordless email sign-in flow. If you need another sign-in link, request a fresh email from the account page.
Do I need my own OpenAI API key?
Yes. Remote usage is billed directly by the provider you connect.
Is the app available on every platform?
No. The current public release is Windows-first.
Contact support
If you still need help, email us at help@syltai.com.